Do you charge for shipping?
We offer free shipping on all orders over 100€ within the EU.
For orders under 100€ to Germany, Netherlands, Belgium and France we charge a 7€ shipping fee.
For orders under 100€ to all other EU countries, we charge a 10€ shipping fee.
For orders over 250€ we offer a FREE express shipping service (DHL Express, allow 2 working days, eligible in all EU countries outside of the Netherlands)
For orders under 250€ we offer an express shipping service for 20€ (DHL Express, allow 2 working days, eligible in all EU countries outside of the Netherlands)
All orders are shipped from our warehouse in the Netherlands, so there are no duties or taxes to pay.
How long does delivery take?
EU standard orders are shipped from the Netherlands via DPD and typically arrive within 3-7 business days (1-3 days within the Netherlands)
EU express orders (including all orders outside of the Netherlands over 250€) are shipped with DHL and typically arrive within 2-4 working days.
Do you offer express delivery options?
Yes, we offer express shipping within the EU.
All orders over 250€ ship with our express service FREE.
For orders under 250€, this option can be selected at the checkout for 20€.
EU express orders are shipped with DHL and typically arrive within 2-4 working days.
Standard orders within the Netherlands typically arrive within 1-2 business days, so we do not currently offer a paid express option.
What delivery partners do you use?
Orders within the Netherlands are shipped with PostNL.
Orders to all EU countries outside the Netherlands are shipped with DPD (standard) and DHL (express)
Do you deliver to my country?
On this website we ship to the following EU countries (free delivery)
Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Andorra, Iceland, Kosovo, Liechtenstein, Moldova, Monaco, Montenegro, Serbia, Ukraine, Vatican City
Orders to Cyprus and Malta need to be placed from our UK website (please use our store selector at the bottom of this website).
For delivery to countries outside the EU, please use our country selector at the bottom of this website.