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Terms and Conditions

Terms and Conditions

Last Updated: 18 December 2025

These terms and conditions (“Terms”) apply to the varley.com website and to any other website or application that references or links to these Terms (collectively, the “Site”).

Your access to and use of this Site constitutes your agreement with us to be bound by, and to act in accordance with, these Terms.

You may terminate your use of this Site at any time. We may suspend, discontinue or terminate your access to or use of this Site at any time immediately and without prior notice or obligation to you (i) if you violate any of the terms contained in these Terms as determined by us in our sole discretion, or (ii) for any other reason in our sole discretion. We may notify you of any such suspension, discontinuance or termination by posting a notice on this Site, on any webpage opened when using this Site, by email to an email address you provided to us upon enrollment or thereafter, or otherwise. Upon your receipt of such notice, you will immediately discontinue use of this Site during the period of suspension (for a suspension) or permanently (for a discontinuance or termination). You agree that Varley shall not be liable to you for any suspension, discontinuance, termination, change or modification of your use of or access to this Site.

If you do not agree to be bound by ALL of these Terms, or if these Terms are not enforceable where you are located, you may not use the Site. We would not provide the Site without the conditions herein. If you later seek to repudiate these Terms or any aspect thereof, you agree that such action would constitute a breach of these Terms, prohibiting you from enforcing any aspect of the Terms and entitling us to damages resulting from your breach. AS SUCH, IF YOU DO NOT AGREE TO ANY ASPECT OF THE TERMS, PLEASE DO NOT USE THE SITE.

If you are an individual using the Site on behalf of, or for the benefit of, any corporation, partnership, or other entity with which you are associated (an “Organization”), then you are agreeing to these Terms on behalf of yourself and such Organization, and you represent and warrant that you have the legal authority to bind such Organization to these Terms. In that case, references to “you” and “your” in these Terms will refer to both the individual using the Site and to any such Organization.

This Site is owned by Varley Clothing Inc, its parent Varley International Holdings Limited, Varley Clothing Limited and Varley Clothing BV as well as any other affiliates, subsidiaries or parent companies of any of them, from time to time in place (“Varley”/”We”/”Our”).

Varley Clothing BV (KvK number 83328939) with registered office at Herengracht 420 1017 BZ Amsterdam Netherlands, email support@varley.com, and Varley group affiliates (together, “Varley”, “we”, “us”, “our”) operate this site for consumers in the European Union. Our EU VAT number is NL862831325B01. This information is provided in accordance with the EU E‑commerce Directive.

Our geographic address and email are above. We will acknowledge orders by email promptly after you place them and will provide all pre‑contract information required by the Consumer Rights Directive before you submit your order.

These Terms apply to consumers located in EU Member States. Nothing in these Terms affects your statutory rights, including under national laws implementing Directive 2011/83/EU (Consumer Rights), Directive 2000/31/EC (E‑commerce), and related local consumer protection laws.

Privacy; Cookies; Accessibility

Please review our EU/EEA Privacy Notice explaining how we process personal data in accordance with the GDPR. Please review our Cookies Policy for information on cookies and similar technologies and to provide or withdraw consent in line with the ePrivacy rules; non‑essential cookies will only be set with your consent. Please review our Accessibility Statement.

 

  1. Changes

 

We may change or revise these Terms from time to time by updating this posting, so please visit this area each time you visit the Site to keep up to date with the current terms regarding your use of the Site. To the fullest extent permitted under all applicable laws, rules, regulations and requirements from time to time in force (collectively, "Applicable Laws"), your use of the Site reaffirms your continuing agreement to the then-current Terms. Changes will not retroactively affect orders already placed.

User Accounts

To register an account (an “Account”), you must be at least 18. If you register an Account on the Site, you agree that your Account is subject to additional terms from Shopify and Shop, the Account providers.In addition, you:

  1. must not allow any third party to access the Site or your Account using the email address (“Log-in ID”) and password you provided during the registration process;
  2. are prohibited from using anyone else’s Log-in ID and password to access the Site or your Account;
  3. are responsible for any use of your Account by any third party who accesses the Site or your Account using your Log-in ID and/or password, including any and all purchases made under your Account (whether authorized by you or not);
  4. will notify us immediately if you suspect any unauthorized use of your Account or of your Log-in ID and/or password; and
  5. are responsible for ensuring that any information that you provide to us as part of the account registration process is truthful, accurate, complete, and is kept up to date at all times, and you will notify us immediately of any changes to this information.

 

  1. Payment Methods

 

We accept Visa, Mastercard and American Express cards. You can also choose to pay with Shop Pay, Google Pay and on mobile only devices by Apple Pay. You can also choose to pay with PayPal. When selecting any of these options at checkout, you will be directed to the relevant site (e.g. PayPal) to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to the Site.

We use independent third‑party payment service providers to process payments (including card payments and “buy now, pay later” options).Those providers are responsible for the processing and security of your payment information and implement PCI‑DSS security controls.We do not store your full payment card number or CVV on our systems.

If you opt in to store payment details for faster checkout, our payment provider will create a secure token. You can withdraw this option at any time via your account settings or by contacting us.

Your browser or device may offer to save your card or address details (autofill). Those features are controlled by your browser/device provider or any third‑party password manager you use. Please manage your settings and keep your devices, browsers, and account credentials secure and up to date. We are not responsible for losses caused by malware or unauthorised access to your device or email account, unless this results from our failure to use reasonable care and skill or where liability cannot be limited under applicable law.

Payments are processed by independent third‑party providers. To the extent permitted by law, we are not responsible for their acts or omissions. This does not affect any liability we have to you, where caused by our failure to use reasonable care and skill, our negligence, or where liability cannot be excluded under mandatory consumer protection law.

We may use fraud‑prevention tools and may decline transactions we cannot verify. Your right to a chargeback with your card issuer and your statutory consumer rights remain unaffected.

E Gift Cards

E-gift cards are non-refundable and cannot be applied to pre-existing orders. E‑gift cards are redeemable on the EU site, non‑refundable except as required by law, carry no fees, and expire 12 months from purchase unless prohibited by local law. E‑gift cards cannot be used to purchase other gift cards and cannot be cancelled once delivered.

Order Process; Contract Formation

After you place an order, you will receive an acknowledgement email. Acceptance occurs when we email you to confirm dispatch of the product(s), at which point a contract is formed between you and Varley Clothing BV for the dispatched goods. If we cannot accept your order, we will inform you and will not charge you or will refund any amounts paid.

Before submitting your order, you can identify and correct input errors using the on‑screen prompts. The contract can be concluded in any language available using the Accessibility tool at the bottom righthand corner of our webpage. A menu will pop-up and by selecting the globe icon at the top of the toolbar, you may select your preferred language. We will not file the contract; please print or save these Terms and your order confirmation for your records.

Where we do accept your offer to purchase goods (which is when we start the process to ship your order), we still reserve the right to cancel your order at any time in the event that there has been an honest and genuine mistake relating to your order. We will always fully refund your order including any delivery fees, where we cancel it.

Prices; Taxes; Fees

Prices are shown in EUR (or local currency where indicated) and include VAT where applicable. Delivery charges (if any) are shown separately at checkout before you place your order. If a pricing error is identified after you place an order, we will contact you to confirm whether you wish to proceed at the correct price; if not, the order will be cancelled and any amount paid refunded.

Product Descriptions

We attempt to be as accurate as possible.We do not warrant that product descriptions, product images, prices, availability, specifications, or other content of any Site or product listing is accurate, complete, reliable, current, or error-free.Certain descriptions are approximate and are provided for convenience only.

We attempt to display as accurately as possible the colors of products that appear on the Site. However, as the actual colors you see will depend on your monitor and any preferences selected under the Accessibility tab provided by Accessibly on our Site, we cannot guarantee that your monitor’s display of any color will be accurate.

User Transactions

You may be asked to supply certain information relevant to a transaction including, without limitation, information about your method of payment (such as your payment card number and expiration date), your billing address, telephone number and your shipping information. It is your responsibility to ensure all required information is entered correctly. Once orders are placed, they are sent straight to processing. You can reach out to our customer services team if you need to make any changes (via the live chat function and/or email), and we will do our best to accommodate your request, however we are unable to guarantee that your order will be intercepted in time. Varley accepts no responsibility for any orders sent to the wrong address as the result of you entering it incorrectly.

Any payment information entered on the Site information is sent to our third-party payment processor and not to us.By placing an order on the Site, you hereby authorize and agree that your payment information will be sent to the payment processor and not to us and may be subject to additional terms of the payment processor.

YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT METHOD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION CONDUCTED ON THE SITE, WHETHER PAYING IN YOUR INDIVIDUAL CAPACITY OR ON BEHALF OF A LEGAL ENTITY.

Delivery; Risk and Title

We will deliver to the address specified at checkout. Risk of loss and title pass to you on delivery of the goods to you or to a third party you designate (other than the carrier). If you instruct your own carrier, risk and title pass on handover to your carrier. Delivery dates are estimates; we will endeavour to meet them.

 

If you opt to use our standard delivery partner, Varley accepts no responsibility for any products that are stolen once delivered to the confirmed address. Any compensation and/or replacement offered is at Varley’s sole discretion. In the first instance, you should contact the carrier directly to investigate and/or contact the police if necessary.

If you opt for an alternative carrier, once the products are handed over to the carrier, Varley does not accept any responsibility for products that are reported by you as missing and/or stolen. You should contact the chosen carrier directly to investigate the issue.

  1. Right of Withdrawal; Returns; Faulty Goods

 

You have a legal right to withdraw from the contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you or a third party other than the carrier acquires physical possession of the goods (or, for multiple goods in one order delivered separately, the last good). To exercise the right, inform us of your decision by a clear statement (e.g., email to support@varley.com) or by using the model withdrawal form below. You must send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your decision. You bear the direct cost of returning the goods unless we offer free returns. We will reimburse all payments received from you, including the costs of standard delivery (but not additional costs if you chose a type of delivery other than the least expensive standard delivery offered by us). We may deduct any diminished value resulting from unnecessary handling. We will make the reimbursement without undue delay and not later than 14 days from the day we receive the goods back or you supply evidence of having sent back the goods, whichever is earliest, using the same means of payment.

Model Withdrawal Form — To: Varley Clothing BV at support@varley.com — I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods: — Ordered on/received on: — Name of consumer(s): — Address of consumer(s): — Signature of consumer(s) (only if this form is notified on paper): — Date:

Your statutory rights for faulty, non‑conforming or misdescribed goods remain unaffected, including your rights to repair, replacement, price reduction or rescission under applicable national law.

Items purchased on the website cannot be returned or exchanged in Varley retail stores unless expressly stated otherwise at checkout or in the Delivery and Returns pages.

Ownership and Use of the Site and Site Materials

All right, title and interest in and to this Site, including all text, designs, images, videos, graphics, and other content and materials on the Site (collectively, "Materials"), are owned by Varley and its licensors. We also own or have a right to use all trademarks, service marks, logos, and trade names used on this Site (collectively, "Trademarks").

We grant to you a limited, revocable, non-exclusive, non-sublicensable and otherwise non-transferable license to access and use this Site (including any Materials) and to download one copy of the Materials on any single computer or device for your own personal, non-commercial home use strictly in accordance with these Terms. We may in our sole discretion suspend, discontinue or terminate this license at any time for any reason.

No part of the Site may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, stored or incorporated into any information retrieval system in any way, except that you may download one copy for your personal, non-commercial home use only, provided you keep intact all copyright, trademark and other proprietary notices on the materials. In addition, you may not rent, lease, sell, modify, decompile, disassemble, reverse engineer or transfer this Site or any portion thereof.

You may not use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any portion thereof and you may not take any action that imposes an unreasonable or disproportionately large burden on this Site, as determined by us in our sole discretion.

Any modification of the Materials or use of the Materials for any other purpose is a violation of our or our licensors' copyright and other proprietary rights. The use of any such Materials on any other service or computer network without our written consent is strictly prohibited. Your use of the Trademarks in any manner other than as authorized in these Terms, or as authorized in writing by Varley, is strictly prohibited. All rights not expressly granted to you are reserved by Varley or its licensors.

User Code of Conduct

In using or accessing this Site, you agree, without limitation:

not to use this Site in breach of these Terms;

not to use this Site for commercial purposes;

not to "spam" others or "phish" for others' personal information;

not to disrupt or interfere with the security of, or otherwise abuse, this Site, or any part this Site;

not to upload, post or otherwise transmit through or on this Site any viruses or other harmful, disruptive or destructive files;

not to use, frame or utilize framing techniques to enclose any part of this Site without Varley's express prior written consent;

not to use meta tags or any other "hidden text" utilizing any Trademark without our express prior written consent;

not to "deeplink" to this Site without our express prior written consent:

not to input any Varley content or information into artificial intelligence tools or large language models;

not to create or use a false identity on this Site;

not to collect or store personal data about others;

not to attempt to obtain unauthorized access to this Site or portions of this Site that are restricted from general access;

not to transmit any material that is false and/or defamatory, discriminatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, violates any third party proprietary rights, or is in violation of any law or regulation;

not to post any copyrighted, trademarked, or other proprietary material unless you own the copyright, trademark, right of publicity and/or other applicable proprietary rights, or you have all necessary rights to do so;

not to use the features of this Site at any web site other than a merchant, retail or social networking web site as permitted under these Terms. Such restricted web sites shall include, without limitation, blogs and other online publications;

not to use this Site in breach of any Third Party Site's (as defined below) terms and conditions; and

not to use the Site for any commercial or for-profit manner or purpose, including, but not limited to, for the purpose of, or with the intention of initiating, future litigation or arbitration, including using the Site in order to trigger or induce an alleged violation of any law. In addition, you agree that you will comply with all Applicable Laws that relate to your use of or activities in connection with this Site. You also agree to act consistent with the requirements set forth in these Terms and our requirements.

You also agree that you will treat all Varley staff with respect and politeness. We do not tolerate any harassment of our staff.

You agree to immediately notify us if you suspect illegal, fraudulent or abusive activity, or any activity in violation of these Terms, including any unauthorized access to your Account. If you so notify us, or we otherwise suspect such activity, you agree to cooperate with us in any investigation and to use any prevention measures we prescribe.

Special Offers, Discounts & Promotions

Terms and conditions for all current special offers, seasonal discounts and promotions (“Promotions”) are published here.

  • All Promotion start & end times are published at GMT/BST (London) time unless otherwise specified and only apply while stocks last.
  • Promotions may not be combined with any other Promotion, unless specifically stated.
  • Promo Codes will be allocated proportionally among all qualifying items in your order.
  • Shipping costs and taxes are not subject to Promotional discounts and will be added after the Promotion on items has been applied.
  • Final sale items cannot be refunded.

 

  1. Promo Codes - General

Promotions comprising a discount codes (“Promo Codes”) must be entered at the check-out page to have the discount applied.

Promo Codes are available for use at any time and are always calculated against an item/order original retail price. Orders must meet the following criteria to be eligible for the use of a Promo Code:

  • Promo Codes cannot be used in conjunction with any other Promotion unless otherwise specifically stated.
  • Promo Codes are non-transferable and must be used in a single checkout process.
  • Promo Codes do not apply to taxes, shipping costs, or handling fees.

Varley reserves the right to verify the validity of the Promo Code and may at its sole discretion cancel orders or refuse to fulfill orders where the Promo Code has been used by a non-qualifying member.

First-Time Customer Promos

A 10% discount will be applied to a customer's first order placed on the Site where the correct Promo Code is entered at checkout. To access this offer, a customer must sign-up for Varley's newsletter via varley.com.

  • Customer must not have placed any previous orders on varley.com.
  • This offer is single use only and must be used in a single checkout process.

 

  1. Refer a friend program

Referrer rewards:

  • The referrer is offered 15% off for each friend who orders for the first time.
  • Referral rewards apply to full price items only, cannot be used to purchase e-gift cards, and cannot be combined with other Promotions in a single order.
  • A referrer must obtain the explicit consent of the referred friend prior to giving us the referred friend’s name, email address or other personal data.
  • For the referrer to qualify for the reward the referred friend must be a new customer to Varley, over the age of 18, and must meet the conditions of their reward.
  • There is no requirement for the referrer to be an existing Varley customer.
  • To share the reward, the referrer must be over the age of 18.
  • Rewards will be cumulative, so if multiple qualifying referrals are made to Varley, multiple rewards will be delivered to the referrer, subject to a limit. A referrer may not earn more than 5 within any 24-hour period or 25 within the last 12 months.
  • Rewards will be delivered to the referrer on the day of (or shortly after) the referred friend's purchase, provided the purchase is not canceled.
  • The referrer will be notified by email once a referred friend has purchased and when the reward has been earned.
  • Varley reserves the right to refuse the issue of any reward to any referred friend or referrer at any time.
  • Varley reserves the right to vary any and all elements of this offer at any time without notice.

Referred friend rewards:

  • The referred friend is offered 15% off when they place their first order.
  • To qualify for the reward, the referred friend must be a new customer to Varley and over the age of 18.
  • Any unused rewards will be revoked if a refund is requested on the order for which the reward was offered.
  • Referred friend rewards cannot be claimed by the same person making the referral.
  • Referred friend rewards cannot be combined with other Promotions in a single order.
  • As above, there are limits in place on how many and how frequently referrals can be made by any single referrer. Rewards may not be given if those limits are exceeded by the referrer.

 

  1. Wishlist
  • Items on your wishlist are still subject to usual availability.
  • If sharing your wishlist with a friend via the Varley platform, you must get explicit consent prior to giving us their email, name or other personal data.

 

  1. Links to Other Websites

The Site may contain hyperlinks or references to external third party websites. Any such hyperlinks or reference is provided for your convenience only. We have no control over third party websites and accept no responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not constitute an endorsement of such third party's website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.

Communications with Us

For all communications made to or with us, including but not limited to feedback, questions, comments, suggestions and the like, except as otherwise set forth under applicable law: (i) you will have no right to confidentiality in your communications, and we will have no obligation to protect your communications from disclosure; (ii) we will be free to reproduce, use, disclose and distribute your communications to others without limitation; and (iii) we will be free to use any ideas, concepts, know-how, content or techniques contained in your communications for any purpose whatsoever, including, but not limited to, the development, production and marketing of products and services that incorporate such information.

Reviews

By submitting reviews or other content, you grant us a non‑exclusive, royalty‑free, transferable licence to use and display that content in connection with our products and services.

Please see the Reviews Policy for how we monitor and manage customer reviews.

Indemnity

If you breach these Terms, you are responsible for foreseeable loss or damage we suffer as a result. This does not impose an unfair burden on consumers and does not affect your statutory rights.

 

Disclaimer of Warranties

We use reasonable care and skill to provide the Site. We do not guarantee the Site will be uninterrupted or error‑free. Mandatory consumer guarantees under applicable national law are not excluded or limited.

Limitation of Liability

 

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, product liability, or any liability that cannot be excluded under applicable law, nor limits your statutory rights (including your remedies for non‑conforming goods). We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill.We are not responsible for losses that were not foreseeable, for losses not caused by our breach, or for business losses. Subject to the foregoing and where permitted by law, our total liability to you arising out of a product contract shall not exceed the price paid for the relevant product(s).

 

Governing Law; Jurisdiction; Consumer Forum

 

PLEASE READ THE FOLLOWING SECTIONS CAREFULLY. THEY AFFECT YOUR LEGAL RIGHTS. These Terms and any contract for the sale of products are governed by the laws of the Netherlands, without prejudice to the mandatory consumer protection provisions of your country of residence. You may bring proceedings in the courts of your country of residence or in the Netherlands. We will bring proceedings only in your country of residence or in the Netherlands. Any dispute resolution mechanisms here do not restrict your statutory rights.

If you are a consumer in the EU, you may also submit disputes for online resolution via the European Commission’s Online Dispute Resolution platform. We are not obliged to, and do not undertake to, participate in ADR proceedings before a consumer dispute resolution body unless required by law.

Unfair Terms; Severability; No waiver

Severability

If any provision of these Terms shall be found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

No Waiver

No failure on the part of us to enforce any part of these Terms shall constitute a waiver of any of our rights under these Terms whether for past or future actions on the part of any person. Neither the receipt of any funds by us nor the reliance of any person on our actions shall be deemed to constitute a waiver of any part of these Terms. Only a specific, written waiver signed by an authorized representative of ours shall have any legal effect whatsoever.

Age Restrictions

You must be 18 or over to place orders. By ordering, you confirm you are at least 18.

Your Concerns

If you have any concerns about material which appears on our site, please contact support@varley.com.

Thank you for visiting our site.